|
ATTENTION! Forging, in whole or in part, a private document or altering a genuine private document is a crime![6]
3.3. Changing the recipient of the half-price Ticket
You have the option to change the recipient of the half-price Ticket by observing the deadlines below:
- Tickets for Grandstands: until September 4, 2024;
- Tickets for Heineken Village until September 15, 2024; and,
- Tickets for Fanzone until September 23, 2024;
For Your convenience, we will refer to the above dates simply as the “Half-Price Ticket Recipient Change Deadline”). After this date, no changes to the recipient will be allowed.
However, please be aware that if Your Ticket has already been delivered, picked up, or is in the process of being delivered, it will no longer be possible to change the recipient, even if your request is made before the Half-Price Ticket Recipient Change Deadline.
4. Cancelling a Purchase Order
After completing Your purchase, it will not be possible to make changes to the Ticket type, sector, seat, or delivery method. If there is an error in your order, You will have to cancel it and purchase new Tickets. However, please note that this is subject to ticket availability, so be sure to carefully review all information before finalizing your purchase to avoid mistakes!
Here’s another important piece of information: You can cancel a purchase made on the Official Sales Website within 7 consecutive days from the date of purchase, provided that the cancellation is not requested from the first day of the Event (inclusive). Cancelled Tickets will be automatically made available for purchase again. It’s worth noting that only the Account Holder can request the cancellation.
If Your purchase request is cancelled, the amounts paid will be refunded to the same credit card used at the time of purchase. The refund timelines vary depending on the issuing bank and the date of your credit card statement closing, and this is something we don’t control.
The cancellation of the purchase requEst will not be carried out under the following conditions:
a) partially: if You request the cancellation of Your order, all Tickets purchased within the same purchase request will be canceled;
b) if Your Tickets are in the process of being sent, have already been delivered, or picked-up;
c) after 7 days from the date of purchase of the Ticket(s); or
d) if You attempt to cancel the Ticket(s) from the first day of the Event (inclusive).
If public access to the Event is limited or prohibited due to health, legal issues, or orders from competent authorities, there will be no refund of the amounts paid. In the case of limited public access to the Event, we will keep the Tickets that were purchased first and are within the allowed limit. Additionally, if the number of tickets sold exceeds the allowed limit or if public access to the Event is prohibited, we will exchange the Event Tickets for tickets (in the same sectors) for the Formula 1 Grande Prêmio de São Paulo 2025.
If the Event date is changed by decision of FOWC (and its affiliates), the FIA, public bodies/authorities, or due to unforeseen circumstances, Acts of God or force majeure, there will also be no refund of the amounts paid, and the Tickets will remain valid for the new date.
5. Help Center
Here are the key details about our Customer Service Center:
Address: Av. Senador Teotônio Vilela s/n, next to
Gate 7, José Carlos Pace Circuit, Interlagos, São Paulo/SP, Brazil.
Operating Days and Hours*: October 25, 2024 to November 3, 2024:
§ October 25, 2024 to October 31, 2024: from 9:00 AM to 5:00PM;
§ November 1 and 2, 2024: from 7:00 AM to 5:00 PM
§ November 3, 2024: from 7:00 AM to 2:00 PM
*The above times and dates are subject to change without prior notice, at the discretion of the Promoter. For updated information, please check the Official Sales Website or the Official Event Website.
6. Opening and Closing of the Circuit Gates on the Event Days
Throughout the 3 days of the Event, the Circuit gates will be open to the public from 8:00 AM to 3:00 PM. For the Fanzone, the gates will be open from 08:00 AM to the end of the last show of the day. Please be aware that these times are subject to change without prior notice.
For updated information on the opening and closing times of the gates, refer to the program available on the Official Event Website.
7. Event Programme
You can check the official Event schedule on the Official Event Website, under the “Program” section. However, please remember that the schedule may undergo changes without prior notice, at the discretion of the Event Promoter.
8. Taking Care of Your Ticket
Take good care of your Ticket! It will not be replaced under any circumstances, whether due to loss, theft, damage, forgetfulness, or for any other reason.
IMPORTANT! Your Ticket allows you to enter the Circuit only once per Event day. You are solely responsible for your Ticket, so take good care of it and prevent others from copying your Ticket to gain entry to the event before you.
9. Promotional Activity
Tickets, whether purchased by individuals or businesses through any channel (Official Sales Website, agencies, partners, sponsors, corporate channels, etc.), are owned by the Promoter and are intended to allow customer access to the Circuit during the three days of the Event. So, when you purchase a Ticket, you agree not to sell it, offer it for resale, or allow it to be sold to third parties for any value or reward without the prior written approval of the Promoter and/or the FOWC, and without complying with the provisions of these T&C’s. Additionally, no Ticket can be used for advertising, promotional purposes or to obtain direct or indirect economic benefits, such as prizes, competitions, contests, sweepstakes, hospitality packages, or other products, without the prior written consent of the Promoter or FOWC.
Customers who violate these T&C’s will be subject to applicable laws and agree to indemnify the Promoter, FOWC (and its affiliates), and the FIA, as applicable, for any and all expenses, damages, losses, demands, actions, penalties, or fines directly or indirectly related to the improper use of tickets, under any form and pretext.
All Tickets associated with violations will lose their validity, and there will be no refund of amounts under any circumstances.
10. Trademark
The purchase of Tickets does not grant you a licence or permission to use, the Event and FOWC (and affiliates) trademarks and/or logos. Any use or reproduction of these trademarks and/or logos is strictly prohibited. Violating the intellectual property rights of these trademarks/logos will result in appropriate administrative and/or legal actions, including cases where there is similarity with the Event and FOWC (and affiliates) trademarks/logos that may cause confusion or be misleading.
11. Authorization to Use Image and Voice
You may not make, create, store, record or transmit any kind of sound recording, visual footage or audiovisual footage (or simply ‘Recording’), or store, record or transmit any information or other data, including official timing, results, performance, telemetry, weather data or race control data (collectively referred to as ‘Data’) of, at or in relation to the Event. It is forbidden to take into the Circuit any equipment that may enable you to do the acts described above.
Unless otherwise advised, personal electronic devices (including still image cameras, mobile phones and other handheld personal communication devices) are permitted within the Circuit, provided that any Recording, Data and any image, including photographic images and any still images derived or capable of being derived from a Recording (referred to as ‘Image’) of the Event that are recorded, stored, and/or created, are used for personal, private and non-commercial purposes only.
It is not permitted to use any such Data, and/or Image and/or Recording of the Event, including sound recordings, for professional use, public dissemination, display or any form of commercial use, advertising use or for any other purpose (except for your private enjoyment) without the prior written consent of FOWC.
At the request of the Promoter or FOWC, You shall: (a) assign to FOWC in writing the copyright and all other intellectual property in any Data, Image or Recording that you create, make, store or record of, at or in relation to the Event; or (b) in the event that such assignment is not permitted under applicable laws, grant in writing to FOWC, a free (royalty free), irrevocable and unrestricted in terms of space or time, licence for copyrights and all other potential intellectual property rights in any Data, Image or Recording that You create, make, perform, store or record of, at or in connection with the Event. In the event that an assignment is not permitted under applicable laws (as a outlined in limb (a) above) and as a result, a licence is granted (as outlined in limb (b) above), You consent, acknowledge and agree that Intellectual Property rights for all stages of the Formula 1 World Championship (or simply the ‘Championship’) are held by FOWC (and affiliates), including but not limited to, all trademarks, copyrights, related rights, industrial designs, patents, software, know-how, trade dress, and look and feel, applicable to the Championship, the Event, physical or digital media material displayed or distributed therein, promotional materials that may be distributed or marketed, official videos, stylizations, designs and figures used, business names, domains names, website, social media, among others. This means that any Image or Recording created, performed, stored, or recorded in or in connection with the Event, including, but not limited to, any still or moving images taken at the Event that include your voice, likeness, or the like, exclusively belong to FOWC.
You hereby authorize (and expressly authorize, if requested) the use of your image, voice, and biographical data by FOWC and affiliates (and any third party authorized by FOWC from time to time), for the purpose of or in connection with any publication, exhibition, or transmission (including any advertising or promotional literature, commercial, campaign, or material) in any media or format worldwide, approved by FOWC, including, but not limited to, social media, websites, printed and digital materials approved by FOWC, free of charge, irrevocably, without any territorial, usage number, time, or use mode limitation. You have no claims for any consideration of any kind for this authorization, and you hereby waive all personality and privacy rights to the extent necessary to allow such uses.
12. Individuals With Disabilities and/or Reduced Mobility
The Circuit’s grandstands and VIP areas are accessible to individuals with disabilities and reduced mobility, including appropriate restroom facilities.
People with disabilities and/or reduced mobility, along with their companions (if necessary), are entitled to the Ticket half-price benefit. Tickets for individuals with disabilities and/or reduced mobility and their companions should be purchased together in the same order, indicating the total quantity of tickets for both.
It’s important to note that individuals with disabilities and/or reduced mobility and their companions should enter and stay together at the Circuit during all 3 days of the Event.
13. Age Limits
The age limits to entry and stay at the Circuit during the Event have been established by the Juvenile Court of the Regional Forum II – Santo Amaro, São Paulo, SP, through Order 03/2019 (referred to as ‘Order’). These age limits and the Order may be changed
by the competent authorities up to the date of the Event.
Here are the age limits for entry and stay at the Circuit during the Event, which will be updated in the event of any changes in the rules regarding age limits for entry and stay in the Circuit until the Event date:
0 to 4 years: prohibited from entering the Circuit.
5 to 11 years: only allowed to enter and stay at the
Circuit when accompanied by one of their parents or a legal guardian.
12 to 15 years: allowed to enter and stay at the Circuit when accompanied by one of their parents or legal guardian(s). Alternatively, they may be accompanied by an individual over 18 years of age, provided there is written authorization and a copy of the identity document of one of the parents or legal representative(s), as detailed below.
16 to 18 years: allowed to enter and stay at the Circuit without the need for any authorization.
Teenagers between 12 and 15 years old accompanied by an individual over 18 years of age (other than one of their parents, or legal representative), must present the following documents:
§ original photo identification documents of the teenager and the accompanying responsible adult;
§ copy of the identity document of one of the parents, or legal guardian; and
§ an original copy of the ‘Authorization for Minors’ form, which can be found at this link or at the footer of the Official Sales Website, filled out and signed by one of the parents or legal guardian of the teenager.
ATTENTION! The rules mentioned above are general rules for entry and stay at the Circuit. Keep in mind that in some sectors, age limitations may be stricter. Before purchasing your tickets, check the minimum age for entry and stay in the selected sector of the event.
14. What Not to Bring to the Event
For public, collective, and healthy safety reasons, during the three days of the Event, You will not be allowed to enter the Circuit carrying items that may cause harm, discomfort, or embarrassment. It will also be prohibited to bring any item that jeopardizes the integrity and safety of the public in general or violates any legal and sanitary regulations, including but not limited to:
(a) any type of weapon, whether they are firearms, bladed weapons, or any of their variations (or parts thereof), including but not limited to:
§ firearms or any part thereof;
§ ammunition or gunpowder;
§ items resembling firearms (i.e., toy guns, replicas, facsimiles, and weapons with light or spark effects);
§ pneumatic guns and air pistols;
§ any object that can be used as an improvised weapon;
§ knives, scissors, daggers, swords, pocket knives, razor blades;
§ drills, saws, harpoons, arrows, axes, general utility knives, screwdrivers, needles;
§ hammers, pliers;
§ paddles, clubs, bats, and similar objects;
§ any other object that has the potential to injure others;
(b) flammable materials, explosive substances, or explosive devices, including (but not limited to):
§ pyrotechnic devices (i.e., flares, smoke bombs);
§ explosive substances (i.e., TNT, dynamite, plastic explosives);
§ electric detonators and detonator caps;
§ any type of fireworks;
§ any suspicious device or mechanism that can be used to trigger explosives remotely or locally;
§ any object that can be used as an improvised explosive;
(c) bulky objects, meaning any item with dimensions larger than 25cm x 25cm x 25cm and that cannot be stored at your feet or occupies the space of one person. This includes:
§ styrofoam coolers;
§ folding chairs;
§ coolers or ice chests;
§ Large bags, backpacks, suitcases, sports bags, and similar.
(d) objects that may disrupt the progress of the Event, cause injuries, or be thrown, including but not limited to:
§ glass items or any material that can break, rigid or sharp-edged containers that can cause physical harm, such as Tupperware packaging, Tetra Pak, bowls, bottles, and cups, even if made of plastic, and cans;
§ batons;
§ camera tripods;
§ pepper or mustard gas sprays or other dangerous gases;
§ conducted energy device (CED) of neuromuscular incapacitation devices (tasers or similar);
§ laser pointers, strobe lights, or other light-emitting devices;
§ pens with sharp tips;
§ umbrellas and parasols;
§ canes and crutches;
§ selfie sticks;
§ flagpoles;
§ paints and other similar materials;
§ notebooks;
§ helmets.
(e) professional equipment for image and sound capture, such as:
§ professional photographic cameras with interchangeable lenses;
§ professional filming equipment’s;
§ drones or any other flying device;
(f) objects that can generate excessive noise, such as:
§ megaphones, sirens, or air horns;
§ musical instruments;
§ whistles.
(g) clothing covering the entire face, making identification impossible;
(h) posters, flags, or banners that exceed the dimensions of 2.00m x 1.50m, signs, pamphlets, objects, or clothing with messages related to discriminatory, offensive, homophobic, racist, xenophobic, among others;
(i) a large amount of paper and/or rolls of paper, powder, flour, and similar substances;
(j) liquids of any kind, including alcoholic and non-alcoholic beverages;
(k) any prohibited or regulated substances under current legislation, such as narcotics, psychotropics, or stimulants;
(l) animals of any kind, except for guide dogs with proper training and upon presentation of the identification card and tag issued by the Guide Dog Training Center, an up-to-date vaccination record, and the animal’s equipment, as required by current legislation.
It’s important to note that You may undergo inspections, searches, and have unauthorized items removed by designated authorities and identified personnel (staff) at the entrance of the Circuit and at the entrance to each sector / area of the Event (grandstands and VIP areas) over the three days of the Event.
15. Foods & Beverages
Subject to the restrictions section 14 above, each person may enter the Event with up to 3 food items. These items must be properly sealed, unless they are fruits, which must be cut and packaged in transparent, non-rigid containers such as “Zip Lock” bags. Whole fruits will not be allowed.
If You exceed the limit of 3 food items, the excess items will be discarded at the Event entrance.
It’s important to note that there will be vegetarian, gluten-free, and lactose-free options available in all sectors of the Event.
ATTENTION! If You have any dietary restrictions, please notify the Promoter by filling out and submitting the form available at atendimento.f1saopaulo.com.br by October 28, 2024. If the food options provided at the Event do not adequately meet your dietary restrictions, you may enter the Event with food compatible with your dietary needs. These foods must be prepared, handled, and stored appropriately, in accordance with the restrictions mentioned in section 14 above, and must be solely intended to meet your needs. After submitting the form (within the deadline above), you will receive an email with information on the procedures for bringing these foods into the Circuit during the Event.
16. Diversity, Respect & Security
We reinforce our unwavering commitment to diversity, respect, and inclusion, racing against any form of prejudice. At the F1 GP SP, on the track and in the stands, we accept nothing less than an environment where everyone is respected, regardless of their origin, identity, or journey.
We will not tolerate practices such as discrimination, harassment, slander, racism, violence, or aggression (whether physical or verbal), or any illegal activity at the Circuit during the Event.
Customers who engage in actions that violate the principles above, these T&Cs, or who, in the assessment of the Promoter, demonstrate inappropriate behavior or endanger the safety and integrity of the Event, the spectators, participants (including the Promoter’s team, staff, partners, employees, and other individuals present at the Circuit during the Event), may, at the sole discretion of the Promoter, be prohibited from entering the Event or removed from it, and their Tickets (for all three days of the Event) may be cancelled, without any right to a refund.
Customers acknowledge their obligation to comply with all health and safety protocols established by the Brazilian authorities in effect on the date of the Event.
17. Jurisdiction
Under current law, it is the responsibility of the Brazilian judicial authority to process and judge actions in which the basis is a fact that occurred or an act carried out in Brazil.
If any of the provisions contained in this document is declared null, ineffective, or unenforceable by the respective competent court, all other provisions will remain valid.
18. Data Protection
The Promoter may have access to the Customers’ personal data (the ‘Personal Data’), which is provided during the registration and Ticket purchase on the Official Sales Website, at physical Ticket sales or pickup points, or even to the Promoter’s team. This access is for the purpose of fulfilling the obligations undertaken by the Promoter, which includes the need to verify documents and get in touch with its customers, as explained in its Privacy Policy.
The Promoter processes this Personal Data in accordance with the purposes set out in its Privacy Policy, based on one or more of the following grounds:
§ processing is necessary for the conclusion and/or execution of a contract with You;
§ processing is required by a legal or regulatory obligation to which the Promoter is subject to;
§ processing is necessary for the Promoter to exercise or defend rights;
§ the Promoter has a legitimate interest in collecting
and processing Personal Data, for example, to:
o conduct market research,
o evaluate and develop possible improvements to its platform and products/services,
o personalize communications and content provided to You,
o conduct and manage your activities,
§ provision of prior consent from the Customer for certain types of processing.
Partners, sponsors, suppliers, and service providers may also have access to Personal Data to provide benefits, special offers, and preferences in ticket purchases, as well as to enhance your Event experience. If You no longer wish to receive notifications about services, your right to object will be respected.
By purchasing Event Tickets, the Customer acknowledges being aware of and agreeing to the Promoter’s Privacy Policy, which is subject to periodic changes and can be reviewed on the f1saopaulo.com.br/seguranca-e-privacidade.
19. Terms & Conditions of the Back of the Tickets
The Formula 1 Grande Prêmio de São Paulo 2024 (the ‘Event’) will take place on November 1, 2, and 3, 2024, at the José Carlos Pace Circuit (Interlagos), São Paulo/SP, Brazil (the ‘Circuit’). The promoter of the Event is MC BRAZIL MOTORSPORT HOLDINGS S.A. (the ‘Promoter’).
The Promoter reserves the right to change the Event in cases of unforeseeable circumstances, Acts of God or force majeure, without incurring any costs.
This ticket (‘Ticket’) is subject to the terms and conditions available on the official Event website (f1saopaulo.com.br/termos) or the official Event ticket sales website (eventim.com.br/f1termos), which are hereby incorporated by reference in full.
The Ticket price is available on the official Event website and at the Circuit’s Help Center. However, these prices do not apply to corporate and/or complimentary Tickets.
The Ticket grants access only to the sector indicated on it, except for those for the N, H, R, G, and the Porto Bank Grandstands, which provide additional access to the Fanzone, in accordance with the terms and conditions of the Event.
Throughout the three days of the Event, gates will open at 8:00 AM and close at 3:00 PM, except for the Fanzone which shall close upon the ending of the last show of the day, subject to changes without prior notice. The full schedule is available on the official Event website (f1saopaulo.com.br).
It is not allowed to enter the Event with objects that may pose a danger or cause harm is not allowed.
The Tickets may not be used for commercial or promotional purposes without the Formula One World Championship Limited (‘FOWC’) authorization.
The Event Tickets may not be resold. No Ticket may be commercialized or used as a reward without FOWC’s authorization and without compliance with these terms and conditions.
Children under 5 years old are not allowed at the Event. Children between 5 and 11 years old must be accompanied by one of their parents or a legal guardian. Teenagers between 12 and 15 years old must have authorization from one of their parents or legal guardians and be accompanied by a responsible adult over 18 years old. The age limits may change until the Event, following the guidance of the competent authorities.
No audio, image, or audiovisual content recording for professional, commercial, or public display is allowed (except for private use). As a condition of accessing the Event, the Ticket holder agrees to grant FOWC a licence for all the copyright and any other potential intellectual property of any sound, images, or audiovisual recordings contents and consents to the use of their image, voice, biographical data, and related items by FOWC in any media worldwide, waiving any right to privacy to allow this use.
The Event is contingent upon obtaining the required permits. For further details, please refer to the website f1saopaulo.com.br/alvara.
The Promoter may refuse entry or remove from the Circuit any person who does not comply with these terms and conditions, does not possess a valid Ticket, is carrying a Ticket sold or used in violation of its terms and conditions, or poses risks to health, safety, or public order.
The Ticket holder acknowledges that motorsports, the Event, and related activities involve risks, and attends the Event at their own risk.
The Promoter, sanctioning authorities, FIA, FOWC, their affiliates, individuals involved in the organization of the Event (including officials, marshals, rescue and medical staff), competitors, teams, and drivers (such parties to include where relevant all directors, officers, employees, agents, contractors and affiliated companies) shall not be held responsible for any harm to you or your property or for any incidents that occur before, during, or after the Event, unless such harm results from gross negligence or intentional misconduct on the part of these parties, provided that the Ticket holder did not contribute to the occurrence of the harm.
20. Questions
For further information and questions about your order, please use the form available on the Eventim website.
*** |
